22 days old

Manager Web Analytics

Framingham, MA 01701
**Manager Web Analytics**

**Position Summary**

You will be responsible for
driving data-based decision making and optimization for Staples web and mobile
properties. Drive incremental sales and margin online and improve the online
customer experience by generating analysis and insights on web and mobile
performance, customer behavior, voice of customer, and competitive
intelligence. Leverage multiple sources of analytics (web analytics, voice of
customer, competitor intelligence) to understand web site performance and
visitor behavior. Provide business insights and recommendations based on
analysis to drive increased revenue and conversion and an improved user
experience. Oversee operational reporting, ad-hoc analysis, and project ROI determination.

**Primary Responsibilities**

+ Work closely withBusiness Units, Product Development, and Product Management teams to identifyand answer important business and product questions

+ Utilize strong analytics skills, business acumenand attention to detail to provide data and analysis to assist in solvingcomplex business problems

+ Communicate insights and suggest improvementsbased on data and observed trends in order to advance reporting capabilities

+ Works with high dimensional and fast-moving datato build continually learning systems and through your work have direct impacton revenue and bottom line

+ Presents analytic output in order to soundlycommunicate to stakeholders to inform strategic and tactical decision makingand guide business decisions

+ Work oncross-functional teams to develop novel methods for analyzing and presentingdata

+ Typically manages individual contributors andensures their ongoing training and development

+ Communicates insights to executive leadership

**Qualifications :**

**Required Skills**

+ Bachelor's degree (or foreign equivalent) in mathematics, statistics, computer science, Information systems, or a directly related field plus 7 years of Analytics experience

+ Experience with web analytics tools such as Adobe Analytics, Omniture, SiteCatalyst, and/or Google Analytics

+ Expertise with SQL, Excel, and PowerPoint

+ Strong analytical and critical thinking skills; ability to break down complex problems

+ Strong interpersonal skills; a team player

+ Excellent Communication and Presentation skills

**Preferred Skills**

+ Masters degree (MBA, etc.) preferred

+ Possess good working knowledge of Reporting tools such as Tableau

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2021-03-26 Expires: 2021-04-29

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Manager Web Analytics

Framingham, MA 01701

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