1+ months

Manager Operations Process- Claims

Atlanta, GA 30339
JobTitle: Manager Operations Process- Claims
Job ID: 364294_en-us
Salary Range: 0.0- 0.0
Job Category: Operations
Employment type: Full Time

Position Description:
Manage store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field. Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.

  • Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field
  • Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements
  • Manage day to day processes related to their areas of responsibility. Create and maintain project work plans
  • Manage issues and roadblocks that arise related to their area of responsibility
  • Respond proactively to unanticipated store needs arising out of a variety of inputs
  • Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement
  • Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot
  • Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise
  • Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes
  • Maintain knowledge base regarding specific operations and processes within store operations
  • Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts)
    • Direct and indirect reports typically include 2-5 Business Analysts
    • Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others
    • Typically procedures for analyzing situations and making conclusions are very diverse
    • Typically considers among many different options or procedures when solving problems
    • Typically, once given general assignments, determines priorities and defines what should be done and how to do it

      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
        • Typically requires overnight travel less than 10% of the time.


Posted: 2020-11-12 Expires: 2021-02-14

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Manager Operations Process- Claims

Home Depot, Inc.
Atlanta, GA 30339

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