26 days old

Manager, Delivery Analytics Speed to Customer

Atlanta, GA 30309
JobTitle: Manager, Delivery Analytics Speed to Customer
Job ID: 374251_en-us
Salary Range: 0.0- 0.0
Job Category: Logistics/Supply Chain/Import
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Manager, Delivery Analytics Speed to Customer will create and maintain analytical tools, models and processes to improve delivery speed for The Home Depot’s ecommerce business. Key responsibilities to include:
  • Apply data science techniques to construct models that accurately predict lead times across small parcel and big & bulky delivery networks
  • Develop tools and KPIs that identify opportunities to improve the delivery experience and partner with operational teams to implement
  • Help achieve company goals by leveraging new One Supply Chain capabilities to sustain a competitive advantage in direct to customer delivery
  • Support measurement of success criteria for projects and initiatives
  • Provide ad hoc analysis requested by senior leadership
  • Maintain a positive relationship with business partners by staying in tune with their needs and keeping them up to date on progress
    MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
    • Develops solutions that leverage the Company' s volumes, systems and partnerships while providing consistently high levels of customer service in a cost-effective manner.
    • Identifies and prioritizes logistics needs and communicates recommendations to upper management in order to achieve efficient product distribution.
    • Provides data and recommendations on product tracking, route analysis, rerouting, costing and usage alternatives.
    • Advises IS and system users in the development and implementation of logistics systems improvements and changes.
    • Responds to Requests for Information (RFI) from potential software vendors.
    • Tests vendor software packages to identify potential shortcomings; ascertains vendors' ability to customize products to Home Depot specifications.

      NATURE AND SCOPE

      • Reports to Sr. Manager, Director Sr. Director or VP
      • Typically requires interpersonal skills for dealing with sensitive or controversial situations.
      • Typically faces situations that are unstructured and require original approaches.
      • Typically considers new courses of action within broad policies and medium-term goals when solving problems.
      • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
        ENVIRONMENTAL JOB REQUIREMENTS

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Posted: 2021-04-16 Expires: 2021-05-16

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Manager, Delivery Analytics Speed to Customer

Home Depot, Inc.
Atlanta, GA 30309

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