1+ months

Manager Business Protection and Tech Assurance - 6006880908122019

Uniontown, AR 72955
  • Job Code
\u003Cdiv\u003E \u003Cp style=\u0022text-align: center;\u0022\u003E\u003Cstrong\u003EManager -- Business Protection and Technology Assurance\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003EThe Business Protection and Technology Assurance Manager is a member of and 100% dedicated to the Global Security Organization\u0027s Threat \u0026 Incident Management (T\u0026IM) team, and is responsible for the coordination and documentation related to technical security incidents. This includes prioritizing, coordinating and documenting the details of identified technical security incidents. The BPTA Manager will act as a single point of contact for the BPTA team during a reported technical security incident and will work with the following teams: business unit management and Rapid Response Teams, global security organization, communication, and legal teams to drive and ensure execution of activities within the framework of the business incident response process. The BPTA Manager will need to make work within the BPTA framework to assist in making decisions based on established ADP security policies and standards with respects to technical security incident reporting, internal escalations and internal notifications, as well as maintain, review and update the Incident Response Procedures (Playbooks). The duties performed by the BPTA Manager are instrumental in assisting ADP\u0027s business units with meeting client service level agreements, contractual and regulatory obligations. The BPTA Manager interacts extensively with, and provides consultative support to, a wide range of ADP associates and management on technical security incident procedures. The person in this role will maintain a strong working relationship with the business, products services, IT, and GSO groups to partner in the execution of technical incident response activities, root cause determination and identification of applicable remedial actions. The expectation is that the BPTA Manager is able to fulfill the following functions effectively and timely, often times with discretion but always with high-quality. The execution of these functions is critical to client retention, client relationship and ADP\u0027s brand.\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u003Cstrong\u003EEssential Responsibilities:\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u0026nbsp;\u003C/p\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003ECoordinate escalated technical security incidents that impact or could impact business operations, by coordinating with the different stakeholders and experts from GETS, GSO and BU\u0027s impacted. All cases must be handled in a timely and appropriate manner, and in compliance with applicable ADP policies and incident handling procedures. Provide thorough analysis of business security incidents to define scope, risks and impacts;\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EDevelop and/or contribute to the communication content for root cause analysis documents, talking points for client account teams, interim communications during business security incident management, external communications (i.e. client notification letters), and Client Talking Points/FAQ\u0027s;\u003C/li\u003E \u003Cli style=\u0022margin-right: 1.45pt;text-align: justify;\u0022\u003EContinually improve and automate aspects of global technical security incident management, including identification, root cause analysis and remediation. Participate in periodic individual business unit calls to discuss aging cases, open remediation plans, and other significant issues;\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EEnsure all technical security incidents are tracked and updated with appropriate incident details; relevant documents (e.g., reports, client letters, and sample reports) are reviewed and attached to the case where appropriate and documentation in the case is accurate and updated as information is collected.\u003C/li\u003E \u003C/ul\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u003Cstrong\u003EEducation/Experience:\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u0026nbsp;\u003C/p\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EBA/BS degree or equivalent or equivalent job experience;\u003C/li\u003E \u003C/ul\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003E5-10 years of ADP Business Operations, Security, Risk, Compliance or like discipline of operational and business experience;\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EBackground in financial services, HR/payroll, business process outsourcing.\u003C/li\u003E \u003C/ul\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u003Cstrong\u003EGeneric Skills:\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u0026nbsp;\u003C/p\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EPreferred candidates will possess good analytical, some technical, problem-solving, and organizational skills. They must have the ability to adjust quickly to shifting priorities and make quick decisions with limited information. They will also be able to make decisions, within the scope of the defined cadence of responsibilities in support of the goals of the team and organization, as well as be motivated to tackle challenging problems. Ability to work under pressure. Ability to meet inflexible deadlines. Ability to deal with difficult individuals while maintaining composure. Collaborates effectively with cross-functional entities across the enterprise and within a global team environment;\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EExperience in incident management and response including but not limited to analysis, containment, documenting investigation results. Exceptional organizational direction, time management, problem-solving, prioritization, goal setting, leadership and motivation, negotiation, interpersonal relations, verbal/written communications and human resource management skills;\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003ECandidate must be able to pass an advanced background check.\u003C/li\u003E \u003C/ul\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u003Cstrong\u003ETechnical Skills:\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022text-align: justify;\u0022\u003E\u0026nbsp;\u003C/p\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EFamiliar with security and IT related technologies: Archer or equivalent platform/tool experience; Networking, Windows Server and Desktop OS; Active Directory; Client/Server; Relational Databases, etc. Ability to interact effectively with technical and non-technical audiences via both verbal and written communications (e.g., technical writing, procedural development, requirements analysis);\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EAwareness of relevant compliance area (e.g. HIPAA, Privacy, PCI);\u003C/li\u003E \u003Cli style=\u0022text-align: justify;\u0022\u003EAbility to identify and ensure the timely delivery of critical information to internal analysis teams, sponsors, customers, and other interested parties. Ability to effectively prioritize work. Ability to develop and explain technical decisions. Ability to recognize and deal appropriately with sensitive and confidential information.\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-09-18 Expires: 2019-12-12

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Manager Business Protection and Tech Assurance - 6006880908122019

Uniontown, AR 72955

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