22 days old

Manager Business Process Analyst

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

The Manager Business Process analyst is responsible for being the Stakeholder Manager for the Data Management business area within global R&D Clinical IT.  In this role the resource will be the liaison between IT and the delivery and support functions and the Data Management business, and will hold overall IT accountability facing our stakeholders. All aspects of IT systems management will be in scope including Portfolio strategy and system long range planning and new demand capture and prioritization. This resource will be responsible for delivery quality and user sign-off both as directly managing and through collaboration with the IT delivery and support functions.

Essential Duties & Responsibilities

  • Relationship manager with Data Management business owners and users to ensure successful experience in their Teva systems.
  • Responsible for ensuring the maintenance, support and implementation of the Data Management R&D application environments, including EDC, IRT interfaces, Spotfire, and data flows in and out of Data Management. Coordinate functional and technical support to Clinical users globally, including documenting and transitioning support tasks to dedicated support staff, and managing support team delivery to Service Level Agreements
  • Vendor management of the data management application vendors
  • Represent Teva Business interests to the SaaS vendors where they are acting as the Technical systems owner in regards to the hosting and maintenance of the business system with special focus on the regular release management
  • Manage to and refresh the 5 year Strategic IT system plan for the Data Management business function
  • Provide Business Analyst and project manager functions where needed to ensure appropriate software application testing, quality assurance, configuration, installation and generally support implementation of new software and updates to installed applications, for both on premise and Software as a Service platforms
  • Addresses issues with impact beyond own team based on knowledge of related disciplines
  • Adhere to GxP Manufacturing and/or GxP Clinical Guidelines. Partner with the other IT functions to maintain the GxP validated state of systems in Data Managements scope
  • Bachelors degree in Computer Sciences/Engineering, associated discipline or the equivalent experience    
  • 5+ years of Pharmaceutical IT Systems experience, focusing on Clinical IT in the Data Management space
  • Working knowledge of FDA compliance, specifically in 21CFR Part 11 regulations and GAMP guidelines
  • Strong interpersonal and communication skills


  • Experience responsible for or in a Specialty Pharmaceutical Data Management group
  • Experience managing or working in Medidata Rave
  • Experience managing IVRS/IRT data and data flows
  • Experience managing eCOA
  • Experience with Spotfire
Information Technology
Sub Function
Business Process Analysis
Reports To

Director IT Business Application, IT Global Clinical (USA)

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.


Posted: 2020-07-16 Expires: 2020-09-06

Join us at the forefront of pharmaceutical research and production. With state-of-the-art facilities, highly skilled colleagues, and a high-powered organizational culture, Teva offers you countless possibilities to make a real difference in people's lives and add value to your career.

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Manager Business Process Analyst

Teva Pharmaceuticals

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