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Licensing Specialist (131260)

Home Depot, Inc.
Atlanta, GA
  • Job Code
Licensing Specialist - Atlanta GA 30308 Skip Navigation
Job Details

Licensing Specialist (131260)

GA - Atlanta

  • Date Posted: Jul 5, 2019
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Services
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
The Licensing Specialist will be responsible for ensuring that Home Depot U.S.A., INC.licensing is up to date. This includes obtaining new licensing and renewing current licenses as needed. The Licensing Specialist will also be responsible for partnering with business partners to address issues facing the business. They will also monitor and report on trends for Home Services metrics to include License Board Complaints, Lead Paint certificates and Salesperson licensing. Additionally, the Licensing Specialist will look for process improvements and document appropriately. There are also project management aspects to the position that the Licensing Specialist will be responsible for.

40% Vendor negotiation for services and support for all AHS programs
Researches new and existing vendors for offerings; requests data; analyzes vendor response. Selects and implements Service-Level Agreements (SLAs). Supervises the daily operations of Program RIMs; examines current in-house procedures; identifies and implements process improvements; trains associates in new procedures; monitors performance and provides performance feedback to DIMs. Develops and facilitates training to SPs & field team on regulatory license requirements and permits, federal regulations and other compliance issues as needed or requested. Partners with Help Desk, New Store Staging, and stores to resolve equipment supply issues and transitions to new products. Partners with Install Accounting, Legal, and service providers to resolve monetary and unit issues. Works with internal groups (Store Operations, Merchandising, FSMs,) to identify, select, and forecast installation sources.

25% Research and determine license, code and permit requirements by jurisdiction for Home Depot installation programs market entry or expansions and communicates requirements to field team and Service Providers. Serves as the escalation point for SPs and the Home Depot field team to dispute/escalate license requirements dictated from state regulatory agencies and/or local municipalities

25% Project manages requirements for national roll-outs, expansions into new markets, store relocations and new store openings to ensure adherence to all applicable local regulatory license/permitting/code requirements.

10% Responsible for conducting quarterly random Service Provider license & regulatory certifications audits to ensure compliance with state and or local requirements. Communicates audit findings and recommended action plans to Service Providers and initiates fines as appropriate based on SPRG and audit results.


Position reports to the Services Compliance Manager.
Position has no direct responsibility for supervising others.


Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
2 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
Bachelor' s degree in Business, Finance, or related field preferred.

Knowledge, Skills, Abilities and Competencies:

  • PC computing skills - including MS Office and Store hardware, software and peripherals.
  • Strong oral and written communication skills - must be able to communicate with individuals in internal and external organizations.
  • Excellent critical thinking skills and an ability to resolve situations that are unstructured and require innovative and out of the box solutions.
  • Must be comfortable in a fast-paced environment.
  • Excellent negotiation & solid decision-making skills.
  • Ability to lead and partner with internal and external resources to drive various initiatives.
  • Strong conflict management, negotiation and decision making skills.
  • Self-starter capable of meeting tight deadlines in a fast paced environment.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Posted: 2019-08-20 Expires: 2019-09-19

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Licensing Specialist (131260)

Home Depot, Inc.
Atlanta, GA

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