10 days old


Atlanta, GA 30339
Job ID: 375185_en-us
Salary Range: 0.0- 0.0
Job Category: Services
Employment type: Full Time

Position Description:

The License Research Specialist is responsible for overseeing the operation of onboardings and expansions of Service Providers. The License Research Specialist is responsible for ensuring internal needs are met for projects, departments, stores, new store openings and other areas. This function partners with legal to define and communicate to Service Providers executing installations for Home Services. Other Job duties include but are not limited to compliance project management, license and permit compliance and analysis, ensuring the validity f submitted documents, update/maintain license data and partner with merchants on new programs.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES40% Vendor negotiation for services and support for all AHS programs
Researches new and existing vendors for offerings; requests data; analyzes vendor response. Selects and implements Service-Level Agreements (SLAs). Supervises the daily operations of Program RIMs; examines current in-house procedures; identifies and implements process improvements; trains associates in new procedures; monitors performance and provides performance feedback to DIMs. Develops and facilitates training to SPs & field team on regulatory license requirements and permits, federal regulations and other compliance issues as needed or requested. Partners with Help Desk, New Store Staging, and stores to resolve equipment supply issues and transitions to new products. Partners with Install Accounting, Legal, and service providers to resolve monetary and unit issues. Works with internal groups (Store Operations, Merchandising, FSMs,) to identify, select, and forecast installation sources.
25% Research and determine license, code and permit requirements by jurisdiction for Home Depot installation programs market entry or expansions and communicates requirements to field team and Service Providers. Serves as the escalation point for SPs and the Home Depot field team to dispute/escalate license requirements dictated from state regulatory agencies and/or local municipalities
25% Project manages requirements for national roll-outs, expansions into new markets, store relocations and new store openings to ensure adherence to all applicable local regulatory license/permitting/code requirements.
10% Responsible for conducting quarterly random Service Provider license & regulatory certifications audits to ensure compliance with state and or local requirements. Communicates audit findings and recommended action plans to Service Providers and initiates fines as appropriate based on SPRG and audit results.
Position reports to the Services Compliance Manager.
Position has no direct responsibility for supervising others.
Located in a comfortable indoor area.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:


Posted: 2021-04-29 Expires: 2021-05-29

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Home Depot, Inc.
Atlanta, GA 30339

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