10 days old

Junior Associate, Solution Engineering (End User Computing)

Pune, MH 411030

Jr. Associate, End User Computing Solutions Support Pune, India

Are you excited by the opportunity of using your knowledge of EUC to lead a team to success? Would you like to be a part of great work happening in Western Union to reimagine the customer experience enabling the vision of making thecross-currency, cross-border money movement seamless for our customers? Join Western Union as Jr. Associate, End User Computing Solutions Support.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

As an Jr. Associate EUC, you will respond to work incidents and requests regarding installation, configuration, and maintenance of client hardware, software, and the deployment of new technology releases. You will perform new PC installations, troubleshooting, and repair. You will also evaluate and integrate new hardware configurations and help client technologies on workstations and peripherals in the India region.

To succeed in this role, you should have 5+ years of related IT experience providing end user support preferably within the operations environment. You will have experience in a company with ITIL processes implemented and working with mobile devices that runs in Android or iOS. You will need to have experience assisting end user operating systems including MS Windows 10, MacOS. Knowledge of device and software deployment and management tools including Active Directory, MS Office, Antivirus, Tanium, Audio Video tools, Avaya is highly desirable. Exposure to AWS workspace and VDI will be added advantage.

Join us, and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.




  • Banking / Finance
Posted: 2022-06-22 Expires: 2022-07-31

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Junior Associate, Solution Engineering (End User Computing)

Western Union
Pune, MH 411030

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