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The physical requirements of this position include: occasionally standing or walking with objects up to 10 lbs.; regularly sitting at a computer workstation for extended periods of time performing tasks with repetitive motions (such as typing); and some job-related travel.

Primarily Monday through Friday; 8:00am – 5:00pm.

The Insurance Technology Trainer/UKHC is responsible for developing and presenting technical training related to computer based patient care systems, including maintenance of Automated Insurance Manual (AIM), development of e-learning modules, and providing education regarding commercial insurance, as well as federal and state payer programs (e.g. Medicare and Medicaid). This position is also responsible for the development and administration of competency tests, provision of one-on-one instruction, and on-the-job guidance. The ideal candidate will possess superlative verbal and written communication, organization, and planning skills as well as strong computer skills and a team-oriented approach.

The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.

The ideal candidate will possess excellent attention to detail and exceptional written and verbal communication skills; effective planning and organizational skills; strong technology and programming skills, including Microsoft Office, HQPM, APM, and AIM; and knowledge regarding auditing, training, and patient registration practices and procedures preferred.

Prior experience in training preferred. Experience with healthcare, health insurance, patient registration, and/or technology a plus.

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. 



As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. 



Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.