1+ months

Insurance Implementation Services Specialist - Property \u0026 Casualty - 184701

Florham Park, NJ 07932
  • Job Code
\u003Cp\u003E\u003Cstrong\u003EADP is hiring an Insurance Implementation Services Specialist.\u003C/strong\u003E The Insurance Implementation Services Specialist acts as the client\u0027s first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client\u0027s information and sets client expectations to ensure the successful transition of clients to the Client Service team.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EService Excellence is a core value at ADP.\u003C/strong\u003E Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP\u0027s services but would recommend ADP to someone else? How would that kind of success impact your career?\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EClient Support at ADP.\u003C/strong\u003E It\u0027s all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.\u003C/p\u003E \u003Cp\u003E\u003Cbr /\u003EWe strive for every interaction to be driven by our\u003Cstrong\u003E CORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, \u0026 Social Responsibility.\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EReceives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.\u003C/li\u003E \u003Cli\u003EMakes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.\u003C/li\u003E \u003Cli\u003EReviews employee and client information, policy information and payroll information prior to contacting the client.\u003C/li\u003E \u003Cli\u003EClassifies employees \u0026 owners/officers in all applicable systems to ensure accurate premium deductions.\u003C/li\u003E \u003Cli\u003EBeing available to take client calls and answer clients\u0027 questions and requests.\u003C/li\u003E \u003Cli\u003EEnsures that client receives Pay-by-Pay report, if applicable.\u003C/li\u003E \u003Cli\u003EReviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.\u003C/li\u003E \u003Cli\u003EServices client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.\u003C/li\u003E \u003Cli\u003ETurns client over to Client Services.\u003C/li\u003E \u003Cli\u003ERecords all interactions in Vision to ensure a smooth transition to Client Services team.\u003C/li\u003E \u003Cli\u003EWorks closely with Insurance Carriers to ensure accuracy of all information.\u003C/li\u003E \u003Cli\u003EMaintains a positive and open business partnership with Sales Associates.\u003C/li\u003E \u003Cli\u003EContinually updates sales associates and sales managers on issues that may arise to seek an effective solution.\u003C/li\u003E \u003Cli\u003EKeeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EQUALIFICAITONS REQUIRED:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EBachelor\u0027s degree required or in progress\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003Cdiv\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates\u003C/div\u003E \u003Cul\u003E \u003Cli\u003EAbility to maintain a pleasant, reassuring business demeanor in the midst of solving a problem or crisis, reassuring the client until the problem is resolved.\u003C/li\u003E \u003Cli\u003EStrong professionalism and business acumen.\u003C/li\u003E \u003Cli\u003EStrong client service orientation, as reflected by Implementation Survey scores.\u003C/li\u003E \u003Cli\u003EStrong oral communication skills with clients, sales and other service associates.\u003C/li\u003E \u003Cli\u003EGood telephone skills for heavy telephone usage. Utilizes the designated call strategy to effectively address client issues.\u003C/li\u003E \u003Cli\u003EAbility to multi-task, to organize work based on priority and to meet deadlines.\u003C/li\u003E \u003Cli\u003EStrong ability to work effectively under pressure of time constraints, while maintaining a professional service attitude.\u003C/li\u003E \u003Cli\u003EStrong organization skills, accuracy and attention to detail.\u003C/li\u003E \u003Cli\u003EStrong follow-up skills for timely and effective closure of open items on sales orders and in the implementation process.\u003C/li\u003E \u003Cli\u003EStrong PC skills\u003C/li\u003E \u003Cli\u003ECurrent Property \u0026 Casualty Producer licenses preferred\u003C/li\u003E \u003C/ul\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-10-30 Expires: 2019-12-12

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Insurance Implementation Services Specialist - Property \u0026 Casualty - 184701

Florham Park, NJ 07932

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