7 days old

Inside Sales Specialist

Maitland, FL 32794

Staples is focused on our customer and our community. As an **Inside Sales Specialist** for Staples, you will be part of a team responsible for servicing customer print needs by preparing bids and quotes with the goal of converting sales. You will be responsible for consulting with internal business partners and customers regarding sales opportunities in order to uncover all appropriate details to provide an accurate and competitive print quote. You will work closely with our Retail Print team to make a strong presentation for our category offerings and increase the number of customers buying print and promotional products from Staples.

Inside Sales is a key strategic pillar of growth for Staples Retail, and this role is critical to accelerating change and super-charging this high-potential business. Our people are the heart of our success and we believe in collaboration, curiosity and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.

**Key Deliverables:**

+ Meet/exceed Key Performance Indicators (KPIs) SLA adherence, quote accuracy, activity rates and effective pipeline management.

+ Engaging with business partners/customers via telephone and email to analyze their needs and customize recommendations to upsell/cross sell

+ Prepare bids and quotes to business partners/customers with accuracy and speed. Follow defined procedures and processes, and complete all required documentation for customers, as well as entries to support system(s)

+ Be fiscally responsible as it relates to presenting quotes at profitable margin rates

+ Provide ongoing follow up on all open product requests through request completion

+ Effectively probe business partners/customers to fully qualify sales opportunities

+ Present quote, overcome objections, and find solutions related to quote requests in order to secure the sale

+ Conducting business dealings in a professional and proactive manner

+ Be a trusted advisor for internal and external contacts


**Get great perks because, you matter.**

+ Generous amount of paid time off

+ 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits

+ Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

**Essential skills and experience:**

+ High School diploma or equivalent

+ Strong organization, prioritization, follow-up, and time management skills are a must

+ Proven ability to sell as part of a team

+ Comfortable with financial sales tracking and analysis

**Preferred skills and experience:**

+ Bachelors Degree in Business Administration or related field

+ Minimum of 2 years sales/sales support experience

+ Experience with Salesforce.com

+ Previous experience in the print, promotional, or marketing field

**_Click to learn more about the employee benefits, programs and perks offered at Staples. (https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604\_20380\_PR23016\_BOS\_CWW\_RTL\_FLD\_CROS\_HR\_Benefits\_Promo\_Flyer\_r1%20(2).pdf)_**

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2021-02-19 Expires: 2021-03-21

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Inside Sales Specialist

Maitland, FL 32794

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