1+ months

Inside Sales Representative - ROF (Pico Rivera, CA)

Pico Rivera, CA 90660
JobTitle: Inside Sales Representative - ROF (Pico Rivera, CA)
Job ID: 409796_en-us
Salary Range: null- null
Job Category: Sales
Employment type: Full Time

Position Description:
SHIFT: 7:00AM - 4:00PM

Position Purpose:
The Insides Sales Representative (ISR) is responsible for maintaining a consultative and engaging customer experience for Home Depot Rental managed account customers and territory-based Rental Sales Associates. This position requires a high-level of knowledge of LE Delivery rental systems, strong organizational skills, and a passion to deliver an excellent end-to-end experience for Home Depot Rental customers. The ISR will also be responsible for building strong relationships with key Rental Operations Facility team members, including but not limited to dispatchers, drivers, technicians, and the branch manager.

Major Tasks, Responsibilities & Key Accountabilities:
25% Assist Internal Sales Partners and Call Center Agents - Assists internal partners, such as the national account reps and call center agents with ensuring national account customers have excellent experiences at the local level. Supports issue resolution as necessary

50% Drives Business -Excellent Customer Service - Drives repeat business by providing excellent customer service, detailed quotes, accurate contracts, extensions, and responsiveness. Completes assignments efficiently while paying close attention to detail Continually works to support internal rental partners, with focus on supporting field-based sales associates. Provides customer follow-up, reconciles issues and ensures customer needs are fulfilled

25% Qualifies Leads - Qualifies leads from multiple sources, including but not limited to, Pro Intelligence dashboards, Dodge, and other sources as provided. Distributes appropriate leads to field-based sales associates. Works smaller prospects and current customers to grow share of wallet

Nature and Scope:
This Position typically reports to ROF Branch Manager

This Position has 0 Direct Reports

Environmental Job Requirements:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:


Posted: 2022-07-12 Expires: 2022-09-30

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Inside Sales Representative - ROF (Pico Rivera, CA)

Home Depot, Inc.
Pico Rivera, CA 90660

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