22 days old

Inside Sales Representative (Req 02-11) (2 positions)

Reliance Steel and Aluminum Co.
Union City, California 94587
  • Job Code
    Div. 02 (Req 02-11)
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.

JOB SUMMARY

  • Sells metal and other requested materials to O.E.M.'s, fabricators, distributors, and other metal users.


DUTIES AND RESPONSIBILITIES (Denote essential functions)

  • Confer with customers by telephone, fax, email, and in person to provide information about products or services, take or enter orders, or obtain details of complaints
  • Figure material usage according to customer requirements and requests
  • Calculate and quote pricing of materials and processing to customers
  • Prepare sales contracts for orders obtained
  • Prepare purchase orders for orders obtained
  • Review all orders entered for accuracy and adherence to company policies and procedures
  • Enter all orders and buyouts into the computer system
  • Monitor all orders to assure orders are delivered to customer as promised
  • Contact customer to relay any delivery issues in a timely manner
  • Initiate and follow up on all customer service issues to closure
  • Arrange for inspection, return and credit of material which is non-compliant or otherwise rejected by the customer
  • Monitor stock levels and communicate with the appropriate personnel to assure levels are maintained
  • Work with Purchasing to sell material which is slow moving and would otherwise be scrapped
  • Create and maintain customer quote and special requirement file
  • Review sales figures and reports for changes in customer activity and profit margin
  • Communicate information gathered from customers regarding service, pricing, etc., to Outside Sales
  • Review weekly sales reports in an effort to stay abreast of information relayed by customers to Outside Sales
  • Maximize gross profit


OTHER DUTIES & RESPONSIBILITIES (non-essential, i.e. backup duties)

  • Entertain customers as requested

Requirements

REQUIRED KNOWLEDGE & SKILLS

  • Knowledge:
    • Strong Math Skills – Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area circumference, and volume.  Ability to apply concepts of basic algebra and geometry
    • Customer Service - Knowledge of principles and processes for providing customer service.  This includes customer needs, assessment, meeting quality standards for service, and evaluation of customer satisfaction
  • Skills: 
    • Language Skills – Ability to read, analyze and interpret general business periodicals, journals, technical procedures, or government regulations.  The ability to write reports, business correspondence, and procedural manuals.  The ability to effectively present information and respond to questions from groups of mangers, clients, customers, and the general public.
    • Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
    • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
YEARS OF EXPERIENCE
  • Less than one year   
LEVEL OF EDUCATION
  • Associate degree
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
  • Lifting requirements
    • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  • Physical Requirements
    • Stand or Sit (Stationary position
    • Walk (Move, Traverse)
    • Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
    • Stoop, kneel, crouch, or crawl(Position self (to), Move)
    • Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
    • See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
    • Reaching
    • Office setting; controlled temperature environment

Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.


We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
 
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 
 
Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail Gabriel.munoz@rsac.com to request an accommodation.

Categories

Posted: 2020-03-05 Expires: 2020-04-04

Share this job:

Inside Sales Representative (Req 02-11) (2 positions)

Reliance Steel and Aluminum Co.
Union City, California 94587

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast