1+ months

IB DIRECTOR OF OPERATIONS - RP - ATLANTA

Atlanta, GA 30308
JobTitle: IB DIRECTOR OF OPERATIONS - RP - ATLANTA
Job ID: 346110_en-us
Salary Range: null- null
Job Category: Sales
Employment type: Full Time

Position Description:

POSITION PURPOSE
The Director of Business Operations is responsible for delivering on the Renovation Plus Value Proposition resulting in Sales and Margin for the business unit. They will achieve their goals through long-range planning and the short-term focus of project management, leading or supporting Renovation Plus B2B initiatives, process definition/improvement and building effective relationships between Renovation Plus, HD Pro, Service Providers, field teams and clients. 

The position leads the Renovation Plus B2B insides sales support team, project management team, warranty/resolution team, and IT/Ops Process teams within Renovation Plus. The position also works closely with the Renovation Plus Program Managers and field team to ensure effective program execution. They will also work with HD Pro, Home Services Operations, HD’s outside salesforce and Service Providers to ensure continuous improvement in the business processes, communications and overall internal and external customer experience.

The Director of Business Operations is a strategic, proactive thinker who identifies new ideas and makes suggestions to improve current operational processes. The incumbent must provide strong leadership, guidance and expertise while demonstrating THD Values in a consistent manner.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 20%-Determine the structure, span and scope of the sales organization. Determine gross-profit plans by implementing marketing strategies; analyzing trends and results. Establishes sales objectives by forecasting and developing annual sales quotas; projects expected sales volume and profit for existing and new products.
  • 20%-Establish and report on metrics of assigned projects or categories to gauge business value
  • 20%-Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Implements national sales programs by developing field sales action plans.
  • 20%-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • 20%-Maintains national sales staff by recruiting, selecting, orienting, and training employees. Responsible for appropriate Performance Management action by counseling and disciplining employees; planning, monitoring, and reviewing job results.


    NATURE AND SCOPE

    • This position reports to GM Renovation Plus
    • This position has 2-5 direct reports

Categories

Posted: 2019-12-19 Expires: 2020-02-16

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IB DIRECTOR OF OPERATIONS - RP - ATLANTA

Home Depot, Inc.
Atlanta, GA 30308

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