The Accounts Receivable Associate position encompasses various functions. The associate demonstrates a sense of urgency and good judgment to protect the company's accounts receivable assets while following established guidelines. The position's purpose is also to meet service level agreements for assigned workloads, and to identify risks and red flags, while providing excellent customer service and supporting the sales function.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

• 85%- Performs tasks as assigned by leadership based on company standards, which includes one or more of the following: Verbal and written communication with internal/external customers, collections, credit analysis, order release, cash application, billing, dispute resolution, data entry, account maintenance or administration. 
• 15%- Performs follow-ups, escalates issues as necessary, identifies and recommends areas for improvement, effectively organizes tasks or workloads, and/or any other tasks assigned by management

  
  NATURE AND SCOPE
  This position reports to the AR Supervisor or Manager. 
  This position has no direct reports.
  ENVIRONMENTAL JOB REQUIREMENTS
  ENVIRONMENT: 
  Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  TRAVEL: 
  Typically requires overnight travel less than 10% of the time.