26 days old

HDQC UX RESEARCHER II

Vancouver, WA 98665
JobTitle: HDQC UX RESEARCHER II
Job ID: 373976_en-us
Salary Range: 0.0- 0.0
Job Category: Merchandising
Employment type: Full Time

Position Description:
POSITION PURPOSE
At The Home Depot QuoteCenter, we get UX; UX is baked into our DNA. Now we’re expanding our team to drive new initiatives. As a leader on the UX team, you will work with other strategists, designers, researchers to help craft end-to end user experiences across HDQC’s external products and internal services. You are a seasoned UX researcher with multiple tools in your kit. Whether generative or evaluative, you identify and execute on the right protocol for the project. You recognize the value of well-crafted research initiatives along with the value of imagination & play in building great products within a business environment. You can describe your work to highly analytical-thinking engineers and analysts as well as synthetic, right-brain thinking designers. In addition to your mastery of research protocols, you have a variety of techniques for analyzing raw data. Your analysis is grounded in the social sciences and industry-leading best practices, though you understand that your research informs UX design by helping guide its direction throughout your process. Research is not an end unto itself. You might not consider yourself a “designer,” but you demonstrate skill in synthetic thinking, sketching and you have a “designer’s eye.” You appreciate help from fellow design travelers or engineers, analysts, or project managers. You enjoy collaborative effort, taking feedback & input to your research proposals as a means of improving the end result. You are as comfortable influencing business leadership as you are product leadership and individual contributors. You work closely with the UX Architect to support the UX Vision process. You demonstrate leadership by coaching and mentoring others, through your modeling of exceptional experiment design. As a UX Researcher, you have the opportunity to build a world-class UX research organization, from initial setup in the short-term to longer term nurturing and curation within a dynamic and growing business.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
25%- Discovery - Identify the problems, users, systems and the business drivers
25%- Definition - Turn raw data into insights. Analyze and frame the data into actionable recommendations.
20%- Design - Synthesize insights into concepts and metaphors. Inspire the organization through well-executed visioning.
15%- Delivery - Communicate your insights in ways that minimize the need for curation.
15%- Influence - Energize others to invest in your discoveries.

NATURE AND SCOPE
This position reports to the UX Manager
This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel less than 10% of the time. 

Categories

Posted: 2021-04-13 Expires: 2021-05-20

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HDQC UX RESEARCHER II

Home Depot, Inc.
Vancouver, WA 98665

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