30 days old

HDE Ordering Coordinator

Atlanta, GA 30308
JobTitle: HDE Ordering Coordinator
Job ID: 363222_en-us
Salary Range: 0.0- 0.0
Job Category: Customer Service
Employment type: Full Time

Position Description:
POSITION PURPOSE
The HDE Ordering Coordinator is responsible for utilizing The Home Depot Services systems and processes to coordinate all the functions related to the ordering of jobs as well as acting as a liaison between the sales team, install team, and vendors. Responsible for initial input of orders from the field, ordering of materials, and checking orders for accuracy. Responsible for ensuring the customer experience by resolving issues that can effect job completion. Will act as a contact to field personnel, vendors, customers, and others as necessary.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
20% - Input orders from field to Home Depot Services systems accurately to ensure that correct materials are ordered and release jobs to production (RTP).
20% - Order materials from vendors based on measurements provided by the field install team.
15% - Verify order accuracy using LMS to review submitted paperwork from sales consultant by reviewing measures and dimensions of materials that need to be ordered and partnering with branch for clarification when errors appear.
15% - Follow up with vendors on ordered product and meet deadlines for contacting vendors based on a specific location's availability.
15% - Provide ETA's on ordered product to ensure accuracy in being able to schedule jobs based around availability of materials.
15% - Act as liaison for field partners via email and phone to help resolve issues.

NATURE AND SCOPE
This position reports to Operations Manager.
This position has 0 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Travel:
Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2020-10-26 Expires: 2020-12-24

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HDE Ordering Coordinator

Home Depot, Inc.
Atlanta, GA 30308

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