1+ months


Rockville, MD 20847
  • Jobs Rated
JobTitle: HDDC RECEPTIONIST - Rockville
Job ID: 403074_en-us
Salary Range: null- null
Job Category: Retail/Merchandising
Employment type: Full Time

Position Description:

The Design Center is a spectacular new interactive showroom experience. Our showroom, unlike any other with endless inspiration everywhere you look, thanks to our 30+ interactive kitchen, bath, and laundry rooms. Customers will explore hundreds of products from the most innovative brands in appliances, cabinetry, fixtures and more!Position Purpose:
The HDDC Receptionist is the first point of contact for clients and are responsible for creating a warm, inviting, and friendly introduction to the HDDC. Receptionists' will greet and educate clients on the inspirational services the HDDC offers to make their dream kitchen and/or bath a reality. HDDC Receptionists' are responsible for handling front office reception and administration duties, scheduling and rescheduling appointments, and handling basic inquiries.

Major Tasks, Responsibilities & Key Accountabilities:
90% - Customer Service:
- Follows up with clients via telephone when appropriate
- Update calendars and schedules meetings for associates
- Resolves client complaints or involves the appropriate manager to ensure customer satisfaction
- Greet clients and offer a beverage as they enter the HDDC
- Ensure reception area is tidy and presentable, with all necessary materials (e.g. pens, forms, and brochures)
- Answer phone calls from clients, vendors, stores, etc. and route to the appropriate party
- Receive, sort, and distribute daily mail/deliveries

10% - Self-Development:
- Routinely develops skills in related areas of expertise
- Stays abreast of daily, weekly, monthly sales reports
- Proactively seeks knowledge on all HDDC products and services

Nature and Scope:
This position reports to the Showroom Manager.
This position has 0 direct reports.

Environmental Job Requirements:
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Typically requires overnight travel less than 10% of the time.


Jobs Rated Reports for Receptionist

Posted: 2022-05-02 Expires: 2022-07-20

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Home Depot, Inc.
Rockville, MD 20847

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170th2019 - Receptionist
Overall Rating: 170/199
Median Salary: $29,140

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