25 days old

Global Independence, Center Of Excellence, Operations Leader

New York, NY 10017

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. Youll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwCs regulatory, litigation, and reputational risk.Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, youll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwCs regulatory, litigation and reputational risk.


As a Managing Director, youll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively lead the practise by establishing strategy, drive the development of new business in the market, and provide technical advice across disciplines
  • Building strong networks within the firm to spot and capitalise on opportunities to develop and sustain extensive client relationships
  • Identifying and discussing key issues with our clients to identify potential opportunities and sell potential service offerings
  • Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria
  • Manage and deliver large projects by defining resource requirements and developing the project team, assesing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
  • Responsibility for management of engagement financials
  • Helping to grow and develop our team through hands on training and coaching, creating an atmosphere of trust and diverse views to encourage improvement and innovation

The Managing Director will be part of the Global Independence function and lead the operations of global Independence Center(s) of Excellence (CoE) and its relationships with the business. Experience leading a [virtual] global services operation supporting a global business is essential.

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: 
High School Diploma

Minimum Years of Experience: 
10 year(s) 

Preferred Qualifications: 

Degree Preferred: 
Bachelor Degree

Preferred Knowledge/Skills: 

Demonstrates extensive thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas:

  • Define and implement CoE vision and strategy with the Global Independence leadership team;
  • Oversee the day-to-day CoE operations (in multiple global sites across the PwC Network) including demand for CoE services, resources, and issue resolution and periodically report to the Global Independence leadership team;  
  • Identify the need for and oversee any significant investments (infrastructure, IT, etc.);
  • Oversee the Service Level Agreement(s) (SLA), the CoEs adherence to the SLA and periodic reporting to the service recipients and the Global Independence leadership team;
  • Establish and maintain a mechanism for the CoE to stay connected to the business and other global network independence leaders on new service offerings and regulatory changes and other items that impact the services provided by the CoE;
  • Lead, coach and review the performance of CoE resources, operating on a cross-border, virtual basis;
  • Foster a collaborative environment where industry leading practices are shared and encouraged amongst CoE, Regional Leaders and all SEC specialists; and,
  • Demonstrate effective project management skills, including management of service demand and available resources across the global Network.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Posted: 2019-09-18 Expires: 2019-10-19

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Global Independence, Center Of Excellence, Operations Leader

New York, NY 10017

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