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Job ID: 402308_en-us
Salary Range: 0.0- 0.0
Job Category: Technician
Employment type: Full Time
Position Description:
MUST LIVE WITHIN 20 MILES MACON, GA
Position Purpose:
Field Service Professional - As a Field Service Professional you will maintain
a variety of light industrial equipment found in retail locations and
manufacturing facilities, such as paint shakers, carpet carousels, checkout
stand, blind cutting machines, shopping carts, and lifts. You must be a
self-starter, eager to \"hit the road\" and derive great satisfaction
in getting customer's equipment up and running. Generally, provide maintenance
and repairs in various locations within a 1.5-hour radius of your home. The
hours for this position are based on customers maintenance needs and will vary.
Major Tasks, Responsibilities
& Key
Accountabilities:
30% - Be customer-focused, strive to delight the customer. Be available and
accessible by phone and computer daily as required. Explain each service and
repair performed to customers
30% - Maintain, trouble-shoot and service light industrial equipment both
mechanically and electrically. Troubleshoot, adapt, and resolve/repair all
issues to keep equipment functioning properly. Test each system after
service/repair is complete to ensure the system is functioning properly.
Perform proper inspection of customer system to prevent future issues. Read
mechanical, hydraulic, pneumatic, and electrical schematics as required
20% - Provide daily reports and communicate regularly with store managers,
District Managers and home office personnel. Provide detailed and clear service
reports, turning them in daily. Make phone calls and processing paperwork in
accordance with CPES policies and procedures
10% - Use computer applications for word processing, modify excel spreadsheets,
inventory control and reporting
10% - Use sound judgment to deal with and eliminate safety related issues
Nature and Scope:
This position reports to the REGIONAL SVCS
EQUIPTMENT MGR
This position has no direct reports
Environmental Job
Requirements:
Environment:
1. Located in a comfortable indoor area. Any unpleasant conditions would be
infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job
Requirements:
Categories
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