1+ months

eCommerce Senior Web Analyst (Hybrid)

Framingham, MA 01701
**Staples is business to business.** **Youre what binds us together.**

Our eCommerce team strives to showcase Staples value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. Our team also ensures that our mobile and desktop websites and apps are easy to use, delivering the digital experience that our customers expect. At the same time, our teams focus on building and executing a strong innovation pipeline for the future. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment.

**What youll be doing:**

Responsible for driving data-based decision making and web optimization for Staples web properties. Improve the online customer experience by generating analysis and insights on web and mobile performance, customer behavior, voice of customer. Leverage multiple sources of analytics (web analytics, A/B tests, voice of customer etc.) to understand web site performance and visitor behavior. Provide business insights and recommendations based on analysis to drive increased revenue and conversion and an improved user experience.

+ Work closely with Business Units, Product Development, and Product Management teams to identify and answer important business and product questions. Communicate insights to executive leadership

+ Design and conduct A/B and multi-variate tests. Develop test plans, define a hypothesis and relevant success metrics, analyze and transform raw data into actionable insights, and distribute test results to stakeholders

+ Leverage site data to draw insights, develop hypotheses, and proactively recommend testing opportunities

+ Work with high dimensional and fast-moving data to build continually learning systems

+ Utilize strong analytics skills, business acumen and attention to quality to provide data and analysis to assist in solving complex business problems

+ Communicate insights and suggest improvements based on data and observed trends in order to advance reporting capabilities

+ Identify the reporting needs and build self-service dashboards through BI tools

+ Work with cross-functional teams to develop novel methods for analyzing and presenting data

+ Present analytic output in order to soundly communicate clients to inform strategic and tactical decision making and guide business decisions

**What you bring to the table:**

+ Strong interpersonal skills; a team player

+ Excellent Communication and Presentation skills

+ Strong analytical and critical thinking skills; ability to break down complex problems

**Qualifications :**

**Qualifications - External**

**Whats needed- Basic Qualifications**

+ Bachelor's degree (or foreign equivalent) in mathematics, statistics, computer science, Information systems, or a directly related field plus 4 years of Analytics experience

+ Expertise with SQL, Excel and PowerPoint

**Whats needed- Preferred Qualifications**

+ Masters degree or MBA

+ Possess good working knowledge of Reporting tools such as Tableau

+ Experience with web analytics tools such as Adobe Analytics, Google Analytics

+ Experience with A/B testing tools such as Adobe Target, Optimizely

**We Offer:**

+ **Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center**

+ **Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!**

_Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2022-04-12 Expires: 2022-07-09

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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eCommerce Senior Web Analyst (Hybrid)

Framingham, MA 01701

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