1+ months

Cornerstone On Demand Administrator

Framingham, MA 01701
The CSOD (Cornerstone on Demand) Admin will provide technical support to the enterprise within Cornerstone OnDemands Learning Suite and Performance Suite (including Succession Management). This individual will perform configuration, maintenance, optimization and troubleshooting, , of the software applications, and will be responsible for the build, test, and support of new functionality/enhancements and modules within the portfolio.. By working with business owners, vendors, and other internal team members, as well as the application lead and other designated team members, the System Analyst will seek to understand and document the user problems, project requests, evaluate and recommend solutions to complex business requests and requirements.

**Primary Responsibilities:**

Support the instructional designers in their execution of a strict QA process, to ensure proper content functionality and a positive end user experience in the LMS

Work with the instructional designers to ensure the accurate completion, and submission of all posting forms associated with the release of all training content on to Talent Track

Ensure proper cataloging, durations and taxonomy of all eLearning content in the course catalog, and uploading of all documents to the Knowledge Bank

Manage the proper availability setting in Talent Track to accommodate access to the end user, and to support the needs of the business

Work with the business and L&D teams to define, build and maintain custom groups associated with availability and content proxy

Manage the configuration and QA process for the ongoing deployment of CSODs Universal profile functionality based on Complex business and management requirements

Work with Talent Management to ensure that Performance and Succession tasks are configured to ensure a positive experience for users and management

Manage the configuration and QA process to support the businesses performance management and succession planning processes, including forms sections, templates, talent pools, IDPs, goals and competencies

Create and share custom reporting and dashboards that provide the appropriate and timely information to support management and HR in complex business analysis and decisions

Manage the configuration, deployment and QA process for CSODs Connect Communities to include: learning and common communities, cohorts and member permissions

Analyze and report service ticket trends to work toward reducing the number of tickets submitted and recognizing immediate or future needs to address any negative impacts to the QA process or end user experience

Leverage both industry and CSODs best practices when partnering with the business lead and partners in the configuration of the platform

**Qualifications :**

**Required Qualifications:**

3 to 5 years of experience with configuration management within Cornerstones SaaS suite

Basic HTML coding knowledge

Knowledge of SCORM and AICC standards and QA practices

Demonstrated technical and functional proficiency with Cornerstone OnDemand Learning Suite and Performance Suite (including Succession Management in a SaaS environment

Broad knowledge of systems and functions, including development, implementation, user support and training, maintenance, and system testing and evaluation.

Proficiency managing multiple configuration projects within designated timelines

Ability to provide strategic advice and guidance that results in highly effective solutions

****Opportunity can be based anywhere in U.S.**

_Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2021-03-26 Expires: 2021-06-05

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Cornerstone On Demand Administrator

Framingham, MA 01701

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast