23 days old

Cornerstone On Demand Administrator

Framingham, MA 01701
The CSOD (Cornerstone on Demand) Admin will provide technical support to the enterprise within Cornerstone OnDemands Learning Suite and Performance Suite (including Succession Management). This individual will perform configuration, maintenance, optimization and troubleshooting, , of the software applications, and will be responsible for the build, test, and support of new functionality/enhancements and modules within the portfolio.. By working with business owners, vendors, and other internal team members, as well as the application lead and other designated team members, the System Analyst will seek to understand and document the user problems, project requests, evaluate and recommend solutions to complex business requests and requirements.



**Primary Responsibilities:**




Support the instructional designers in their execution of a strict QA process, to ensure proper content functionality and a positive end user experience in the LMS


Work with the instructional designers to ensure the accurate completion, and submission of all posting forms associated with the release of all training content on to Talent Track


Ensure proper cataloging, durations and taxonomy of all eLearning content in the course catalog, and uploading of all documents to the Knowledge Bank


Manage the proper availability setting in Talent Track to accommodate access to the end user, and to support the needs of the business


Work with the business and L&D teams to define, build and maintain custom groups associated with availability and content proxy


Manage the configuration and QA process for the ongoing deployment of CSODs Universal profile functionality based on Complex business and management requirements


Work with Talent Management to ensure that Performance and Succession tasks are configured to ensure a positive experience for users and management


Manage the configuration and QA process to support the businesses performance management and succession planning processes, including forms sections, templates, talent pools, IDPs, goals and competencies


Create and share custom reporting and dashboards that provide the appropriate and timely information to support management and HR in complex business analysis and decisions


Manage the configuration, deployment and QA process for CSODs Connect Communities to include: learning and common communities, cohorts and member permissions


Analyze and report service ticket trends to work toward reducing the number of tickets submitted and recognizing immediate or future needs to address any negative impacts to the QA process or end user experience


Leverage both industry and CSODs best practices when partnering with the business lead and partners in the configuration of the platform



**Qualifications :**



**Required Qualifications:**



3 to 5 years of experience with configuration management within Cornerstones SaaS suite


Basic HTML coding knowledge


Knowledge of SCORM and AICC standards and QA practices


Demonstrated technical and functional proficiency with Cornerstone OnDemand Learning Suite and Performance Suite (including Succession Management in a SaaS environment


Broad knowledge of systems and functions, including development, implementation, user support and training, maintenance, and system testing and evaluation.


Proficiency managing multiple configuration projects within designated timelines


Ability to provide strategic advice and guidance that results in highly effective solutions



****Opportunity can be based anywhere in U.S.**



_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

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Posted: 2021-03-26 Expires: 2021-05-09

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Cornerstone On Demand Administrator

Staples
Framingham, MA 01701

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