7 days old

Collector

Santa Ana, San José 10901

Collector Santa Ana, Costa Rica

Are you passionate about helping others and providing a world-class customer experience? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Collector.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

Well be looking to you to contact customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls. These calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Utilizing your knowledge of the organization, our products and/or services youll answer inquiries and resolve problems. It will be up to you to ensure all case notes are comprehensive and accurate.

Here are some skills, attributes, and qualifications you will have:

  • English required, (76% B2+ - minimum)
  • Degree educated, or an advanced student at University level.
  • Schedule Flexibility
  • Self-motivated
  • Team player
  • Ability to deal effectively with all types of people

Join us, and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

Categories

Industry

  • Banking / Finance
Posted: 2022-06-20 Expires: 2022-07-27

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Collector

Western Union
Santa Ana, San José 10901

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