12 days old

Circuit Management Engineer

Atlanta, GA 30308
JobTitle: Circuit Management Engineer
Job ID: 360859_en-us
Salary Range: null- null
Job Category: Technology
Employment type: Full Time

Position Description:
POSITION PURPOSE
Perform functions required to maintain accurate circuit inventory for all enterprise data and voice services; including ordering new services, upgrading/downgrading services as needs change and disconnect legacy services. Partner closely with Finance and TEM to ensure that billed services align with contracted services. Identify and implement connectivity solutions aligned with business needs for new sites; where a solution does not already exist partner with Sr. or Staff engineers to gather requirements and develop and deploy a solution to meet the needs.

Technical Experience/Tools & Technologies:
Project management/coordination (2+)
Knowledge of circuit delivery lifecycle (2+)
Circuit provisioning processes (2+)
Experience with ordering, auditing and disconnecting T1, MPLS, Broadband, and similar circuits (2+)
Carrier invoicing and circuit tracking applications (5+)MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
10% - Planning & Analysis:
Uses critical thinking to approach problems and create solutions
Collaborates with senior leaders on assignments
30% - Delivery & Execution:
Performs configuration, debugging, and support for infrastructure, network, database, and security solutions
Performs field and corporate roll-outs of technology
Executes basic project planning and reporting
Stands up the necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
50% - Support & Enablement:
Collaborates with product and project teams to understand needs and enable them with infrastructure
Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
Performs root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
Opens and manages vendor problem tickets to resolution
Produces in-house documentation around solutions
Monitors tools and proactively helps teams struggling with systems issues
Provides application support for software running in production
Supports the creation of scripts and tools that that drive automation and enable product teams and end users to move towards self service
10% - Learning:
Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure
Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
NATURE AND SCOPE
Typically reports to the Systems Engineer Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant condition
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Categories

Posted: 2020-09-15 Expires: 2020-10-15

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