30 days old

Business Systems Analyst II ECM (Req 939)

Reliance Steel & Aluminum Co.
Cypress, California 90630
  • Job Code
    DIV. 98 (REQ 939)
  • Job Type
    Employee
  • Job Status
    Full Time

Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.

JOB SUMMARY

Under minimal supervision, the Business Systems Analyst II (ECM) is an integral member of the Reliance Technology Solutions (RTS) - Enterprise Content Management (ECM) team and is tasked with working with Business Stakeholders to understand and document “as-is” business processes and business requirements in order to analyze gaps for the ECM product offering.  Additionally, the Business Systems Analyst II (ECM) is required to translate business requirements through analysis and design into medium to high complexity functional solutions.  The Business Systems Analyst II (ECM) plays a leadership role in the planning/analysis, design and testing phases of all ECM/collaboration tools and projects, working closely with business stakeholders and the project team to insure project success.

ESSENTIAL FUNCTIONS

Requirements Elicitation - Ability to identify a desired future state that addresses a business problem.

  • Configure and administer ECM products like collaboration, file sharing, imaging and workflow tools
  • Strong knowledge of metadata usage and search efficiencies
  • Provide back-up support for ServiceNow low complexity requests and issues
  • Effectively use interviewing skills to elicit, identify, and document business requirements
  • Precisely and consistently captures business problem
  • Prioritize requirements to identify the most critical needs
  • Uncover needs and value drivers that business partners and end users would not be able to articulate on their own
  • Articulate and incorporates extensive business knowledge into requirements
  • Obtain agreement and confirms understanding by clearly interpreting business requirements to business stakeholder

Requirements Management and Analysis - Ability to define, document and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives.

  • Accurately translates business requirements into functionality
  • Manage and Prioritizes business requirements based on business needs
  • Understand business process complexity
  • Assessed the risks of various solutions looking across multiple applications
  • Document and contribute to the "to be" business process state considering multiple factors

Creating Compelling Business Case - Ability to measure and communicate proposed project benefits.

  • Clearly articulate the impact of business problems and benefits using business language.
  • Understand the organization’s economic and revenue drivers
  • Understand industry-specific trends that impact the organization
  • Quickly adapt to changes in business strategy
  • Help business partners communicate solution value to key stakeholders

Providing Accurate Project Effort Estimates - Ability to quantify and meet individual and project phase level efforts.

  • Adhere to RTS project methodology throughout project lifecycle
  • Effectively engage stakeholders in the project estimation process
  • Manage ambiguity and creates accurate project effort estimates for their assigned tasks
  • Understand, consider and communicate interdependencies for project estimates 

Design for Usability - Ability to translate business requirements into business solutions for end-user adoption and productivity improvement.

  • Incorporate usability and User Interface (UI) efficiencies into business solutions
  • Understand the business data needs as it relates to a potential solution
  • Effectively convey the business preferences and functional design to the technical teams
  • Ensure end-to-end service performance from the end user’s perspective
  • Incorporate knowledge of UI best practices in functional design 

Functional Design - Ability to translate business requirements to functional designs using analysis and design techniques.

  • Understand functional design specifications
  • Provide the link between the business and technical views of the system
  • Can listen to and understand technological constraints
  • Clarify the business rationale of a solution concept
  • Create functional design specifications for low to high complexity solutions
  • Map business requirements to functional specifications ensuring traceability
  • Anticipate weaknesses in the design solution to ensure risk is mitigated
  • Understand technical design specifications and ensures that the technical solution(s) developed will satisfy the needs of the business
  • Capitalize on reusability while minimizing rework by incorporating prior resolved solutions
  • Consider solution interdependencies in functional design
  • Consider third party application features and upgrades prior to designing in-house solution
  • Develop solutions for system needs that business partners would not be able to articulate on their own 

Adherence to Standards - Ability to create solutions that adhere to and incorporate RTS standards.

  • Apply and use information and technology standards in design of solution
  • Obtain key inputs from Enterprise Architecture groups to ensure compliance and exception management
  • Adhere to project management methodology
  • Can identify commonalities and suggest a consistent approach across projects

Business Requirements Testing and Validation - Managing traceability of business requirements through testing and validation process.

  • Ensure that business and non-business requirements have been met through testing and validation
  • Develop effective use cases to test solution to business requirements
  • Document validation results are as expected
  • Develop reusable test case suite
  • Execute functional testing, validation, system and integration testing, and validation of proposed solution
  • Work with stakeholders on evaluating coverage of test case

User Acceptance Testing - Collaborates with stakeholder in testing for acceptance of end user business solution.

  • Build user acceptance test cases
  • Coordinate testing with end user
  • Provide clarification on basic questions of solution testing
  • Train end-users on business solution

Requirements

REQUIRED & PREFERRED QUALIFICATIONS

  • Bachelor’s Degree or equivalent work experience in a related field required
  • 5+ years of Business Systems Analysis experience required
  • 5+ years ERP systems experience required
  • 5+ years of large-scale ECM implementation experience (preferably in Laserfiche or Open Text Hummingbird) required
  • Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
  • Proficiency with Microsoft Windows and Microsoft Office products required
  • Proficiency with SharePoint 2013 or 365 strongly preferred
  • 2+ years of Metals industry experience preferred
  • Proficiency with collaboration tools like Box desired
  • Ability to quickly adapt to new systems and is capable of creating/implementing system functionality
  • Intermediate knowledge of HTML and XML
  • Intermediate knowledge of internet and client/server architectures
  • Intermediate knowledge of SQL and databases
  • Self-motivated and able to work independently with minimal supervision and as part of a team
  • Detail oriented with excellent interpersonal communication skills
  • Excellent customer service skills

Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.

We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
 
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 
 
Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail Gabriel.munoz@rsac.comto request an accommodation.

Categories

Posted: 2021-04-14 Expires: 2021-05-14

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Business Systems Analyst II ECM (Req 939)

Reliance Steel & Aluminum Co.
Cypress, California 90630

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