1+ months

Business Process Engineer - 6006608806062019

Rotterdam, Zuid-Holland 3012
  • Job Code

The Business Process Engineer will ensure continuous improvement of work processes and their consolidation, in order to ensure efficient and high quality services. You will initiate, lead and prioritize process improvement, process standardization, systems and tooling, including corresponding registration in documents whilst supporting management in the development and improvement of process performance metrics. To ensure quality standards are met, you will define processes and systems for quality improvement and perform audits in order to monitor the compliance with procedures, processes and quality standards.

Other responsibilities:

- Informs the department of status improvements and manages backlog;

- Provides analyses and solutions of complex issues, using established methods of problem analysis such as LEAN and Six Sigma;

- Leads and contributes to projects focused on process improvement;

- Supports employees and management in the use of the appropriate improvement tools (lean) and in initiating improvements;

- Stimulates a culture of continuous improvement and operational excellence;

- Templates & Tools: provides the appropriate templates for process measurement en description and ensures the proper use by providing training and coaching;

- Metrics: defines and shares process performance metrics in the service operations team.


Minimum requirements:

- Bachelor of Science degree or higher in Business Administration or Economics;

- Certified LEAN/Six Sigma specialist would be an advantage;

- Preferably 3 years of relevant experience in project management / similar role;

- Proven knowledge of and experience in improvement of processes in a service providing environment;

- Experience in improving and sustaining a lean culture;

- Ability to perform and implement in an independent manner.


Personal skills:

- Highly developed analytical skills;

- Results driven;

- Innovative

- Team player;

- Strong in communication.


We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-06-21 Expires: 2019-08-21

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Business Process Engineer - 6006608806062019

Rotterdam, Zuid-Holland 3012

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