1+ months

Associate Relations Project Specialist (Data Reporting) - 182624

Roseland, NJ 07068
  • Job Code
    182624
\u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003E\u003Cstrong\u003EADP is hiring a HR Project Specialist - Associate Relations.\u003C/strong\u003E The Associate Relations (Employee Relations) COE is responsible for building associate relations capabilities and enabling management effectiveness through the execution of proactive associate relations initiatives. The COE is also responsible for establishing and managing a consistent process for and investigating and resolving associate complaints and conflicts and conducting all investigations.\u003C/p\u003E \u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003EThe Associate Relations Project Specialist is responsible for supporting the quality control, metrics and overall project management for the associate relations program specifically, and AR Systems (Acuity, EV-5, Tableau etc.) broadly.\u003C/p\u003E \u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values:\u003Cstrong\u003E Insightful Expertise, Integrity is \u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEverything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, \u0026 Social Responsibility.\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Evaluates team cases to ensure that World Class Service and case management protocols delivered based on the documentation guidelines.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Ensures that data audit and related feedback is consistent and is in support of delivering a consistent, accurate and appropriate Associate Relations service.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Appraises individual case documentation and provides written and verbal feedback to the Associate Relations Manager to drive completeness and consistent approach.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Prepares written suggestions for improvement and provides the associate with a copy of the case evaluation.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Supports AR Sr. Director and Directors with reporting and data trending to support service delivery and provides documentation/feedback in support of all performance evaluations.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Monitors Associate Relations interactions, documentation, record keeping and completion through the Associate Relations tool.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Maintains the functions record keeping regarding discipline, grievances, settlement and release agreements.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Performs statistical analyses to identify and report significant trends along with recommendations. \u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Monitors the morale and culture to identify any issues, especially as they relate to empowerment and makes recommendations for improvement.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Runs reports to collect Operations and Customer metrics for the function.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Analyzes the data to identify trends and facilitate training as needed.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Provide metrics analysis to leadership with recommendations for process improvements, policy changes, or other changes that would impact HR effectiveness.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Maintains knowledge management sites, portal pages, internal sharepoints and sharing sites, project sites and other online references for the function.\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Participates as a team member or leader of Associate Relations projects; for example focused on service improvement, service expansion, global expansion or process improvements.\u003C/li\u003E \u003C/ul\u003E \u003Cp style=\u0022background: white;vertical-align: top;\u0022\u003E\u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Bachelors degree, Human Resources or related field; \u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E 2\u002B years of HR experience, with a focus on HR Analytics and Associate Relations, \u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E 3\u002B years mid-level proficiency/experience creating for executives presentations, charts, and graphs with PowerPoint and comparable tools. \u003C/li\u003E \u003Cli style=\u0022margin-left: 0.25in;background: white;vertical-align: top;\u0022\u003E Proven ability to collaborate across all levels of the organization and problem solve is key. \u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

Categories

Posted: 2019-09-24 Expires: 2019-12-12

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Associate Relations Project Specialist (Data Reporting) - 182624

ADP
Roseland, NJ 07068

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast