1+ months

ASSOCIATE MERCHANT INSTALL SERVICES

Atlanta, GA 30308
JobTitle: ASSOCIATE MERCHANT INSTALL SERVICES
Job ID: 361242_en-us
Salary Range: null- null
Job Category: Merchandising
Employment type: Full Time

Position Description:
POSITION PURPOSE:

The Associate Merchant Install Services - D29B ensures the successful performance of assigned installation services programs. Develops and supports new and existing service program offerings. As the individual grows in position, takes on increasing responsibility for new and existing service program develop and looks to the Merchant, Install Services for general guidance only.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES:

-20% Program Management: Develop parts of Line of Business programs and support development of strategies/programs for growth and execution of service offering. Lead segments of programs, including Service Provider selection and qualification, pricing, communication and development of in-store, online, and/ or in-home training.

-20% Service Provider Management: Service Provider onboarding, ongoing performance management, and termination; product / distributor alignment.

-20% Financial Planning: Ongoing performance management; gross margin / IMU analysis; retail pricing / comp shops; Siebel data maintenance; promos / regional promos.

-20% Store Execution / Service Provider Engagement: Service Provider communications; training and Service Provider store support

-15% Quality Assurance: Handle Service Provider compliance issues; customer escalations; quality review oversight and Assists in development and tracking of key program metrics.

-5% People Management: Provide mentoring and guidance to in-store resources and At Home Services Specialists. May serve as a key decision contributor on various key projects within a business function.

NATURE AND SCOPE:

Position Typically Reports to Merchant, Install Services
May have some responsibility for managing At Home Service Specialist(s)

ENVIRONMENTAL JOB REQUIREMENTS:

Environment: Located in a comfortable indoor area. Any unpleasant condition

Travel:  Typically requires overnight travel 5% to 20% of the time.

Categories

Posted: 2020-09-22 Expires: 2020-10-29

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

ASSOCIATE MERCHANT INSTALL SERVICES

Home Depot, Inc.
Atlanta, GA 30308

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast