1+ months

Analyst, Customer Data Compliance

Atlanta, GA 30308
JobTitle: Analyst, Customer Data Compliance
Job ID: 346844_en-us
Salary Range: null- null
Job Category: Marketing
Employment type: Full Time

Position Description:
The Analyst Customer Data Compliance will participate in a variety of projects related to the operational processes The Home Depot has implemented to support customer data compliance. The analyst will execute medium/multi-dimensional or multiple projects. They will participate in the development of processes related to data privacy rights requests, and they will provide training documentation for those processes. They may lead smaller customer data compliance related projects and will accumulate knowledge to become a subject matter expert in customer data compliance. They will be expected to participate in process development, project management, data analysis and status reporting and may lead these areas for a small project. This is a cross-functional role, and the Analyst will need to partner with our Privacy office and the Customer Data Governance and Customer Data Management teams.

  • 60% Monitoring operational processes related to customer data requests; partnering with Legal and others for follow up, as needed; monitor quality of offshore teams 

    • 25% Participate in designing and implementing process changes for customer data compliance; may be able to lead and plan smaller projects, depending on experience level 

    • 10% Establish, develop and report on metrics related to customer data regulatory compliance systems and processes

      • 5% Partner with product management to drive a good operational process for customer data complianceNATURE AND SCOPE
        Reports to a manager-level position within the Customer organization
        No direct reports, however, the position will be required to mentor others who have the need for assistance

        Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

        Typically requires overnight travel 5% to 20% of the time.


Posted: 2020-01-08 Expires: 2020-03-07

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Analyst, Customer Data Compliance

Home Depot, Inc.
Atlanta, GA 30308

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