11 days old

Cloud/ITSM (IT Services Mgmt)- Digital FS- Sr. Associate

New York, NY 10002
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
The Financial Services industry is operating in a challenging environment due to global economic pressure, increasing regulatory demands and capital requirements as well as significant operational and technology changes. Our growing Financial Services Advisory practice provides management, technology and risk consulting services to help major financial institutions around the world respond to their most complex business challenges.

The Financial Services Advisory practice is composed of three industry sectors: Asset Management, Banking & Capital Markets and Insurance.

Our IT Infrastructure consultants help clients optimize their technology infrastructure.

This high performing team advises clients on all elements of their information technology infrastructure from data center solutions to IT service management.

They also address areas such as networking, convergence, connectivity and collaboration, and disaster recovery.

Position/Program Requirements
Minimum Year(s) of Experience: 4

Minimum Degree Required: Bachelor's degree

Knowledge Preferred:

Demonstrates a thorough understanding of the technical program/project lifecycle including:
-Managing enterprise-level technology, infrastructure, and security projects in heterogeneous computing environments and demonstrates the ability to manage relationships with multiple stakeholders;

-Assembling and managing cross-functional teams, and defines implementation plans that include estimating schedule, effort, and cost;
-Assessing the quality of work, managing progress, risks and problems throughout the project lifecycle.

Demonstrates proven thorough knowledge and success within a professional services firm or large enterprise providing the following areas:
- Project governance, e.g. organizational and process aspects;
- Risk management and analysis, e.g. risk register, risk modeling, root cause analysis;
- Issue management;
- Construction of project management controls, e.g. schedule and cost control, change management;
- Complex schedule analysis, e.g. critical path, schedule compression/time-cost trade-offs, change impacts;
- Performance metrics and project reporting;
- Quantifying cause and effect of delays using project and portfolio management applications;
- Identifying and implementing process improvements that help clients achieve their business objectives; and,
- Employing industry-leading practices to improve project performance.

Demonstrates proven thorough knowledge of, and/or success in roles utilizing and leveraging, technology platforms, including the following areas:

- Management and coordination of technology plan, build, run initiatives;
- Technology platforms, including centralized, distributed, cloud-based, mid-range and database technologies;
- Collaboration across functional areas, Development, QA and Operations, to assure technical credibility of a released technology;
- Technical resource alignment for technical progression of program content;
- Enterprise IT Services organizations and other Business Area IT Service Organizations pertaining to the delivered technology solution coordination; and,
- Indirect IT Procurement, Asset Management, and Logistics including: IT Procurement and Supply Management; Asset management, hardware, software licenses, inventory; Vendor agreements, and Program support coordination.

Skills Preferred:

Demonstrates extensive abilities and proven success with leading diverse, cross-functional teams in establishing, monitoring, and controlling large scale projects for both individual projects and aggregated portfolios, including the following areas:
- Managing and delivering highly complex Infrastructure technology projects in accordance with PMI/ industry-leading practices;
- Building high performing teams, including providing meaningful written and verbal real-time feedback;
- Managing multiple projects and teams concurrently;
- Developing innovative solutions to complex problems, independently and proactively;
- Utilizing multiple technologies, e.g. project control tools, statistics and risk packages, and Microsoft Office suite, including MS Project;
- Managing project workflow, resources, and budgets;
- Communicating technical concepts in a clear manner, verbally and in writing, to advance business initiatives;
- Developing and building out a new service offering; and,
- Leading development of proposals that strategically articulate the value of service offerings to generate new projects.


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Cloud/ITSM (IT Services Mgmt)- Digital FS- Sr. Associate

New York, NY 10002

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