29 days old

ADV TMT Ops Leader - Senior Manager

PwC
New York, NY 10017

A career in our Human Resources team, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. Youll focus on helping the local offices in driving the Firms people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. As part of our Policy, Strategy and Leadership team, youll provide strategic oversight, manage operations, and develop policies for all aspects of the Human Resources team.


To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.
  • Establish the root causes of issues and tackle them, rather than just the symptoms.
  • Initiate open and honest coaching conversations at all levels.
  • Move easily between big picture thinking and managing relevant detail.
  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
  • Develop specialised expertise in one or more areas.
  • Advise stakeholders on relevant technical issues for their business area.
  • Navigate the complexities of global teams and engagements.
  • Build trust with teams and stakeholders through open and honest conversation.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
6 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Certification(s) Preferred:

PHR or SPHR

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success in a professional services environment as a team leader:

  • Liaising with the market/vertical/functional teams and key stakeholders to enable firm and/or business unit strategies;
  • Maintaining strong working relationships with key business partners;
  • Identifying effectiveness and efficiency opportunities to drive continuous improvement in the execution of people strategy;
  • Establishing goals and conduct analysis of actual results against targeted for key HC priorities;
  • Executing campus and experienced recruiting lifecycles;
  • Communicating sourcing strategy to talent acquisition teams and oversee execution of team efforts (including Intern and Campus hire training);
  • Liaising with sourcing teams to assess effectiveness of support services;
  • Developing an onboarding strategy and related effectiveness metrics enabled through technology, systems and process protocols;
  • Working with HR Leadership to create ways to connect new hires to the business within their first 6 months;
  • Managing multiple workstreams within the team;
  • Determining and managing team activity workflow and job priorities;
  • Driving prioritized and consistent usage of programs/files/processes;
  • Coaching and developing team member skills as necessary;
  • Collaborating with a network of key client and stakeholders; manage and maintain relationships for collaboration;
  • Performing project management tools and methodologies;
  • Defining and managing outreach protocol as it relates to acquisitions with relevant stakeholders (if applicable);
  • Driving next steps within an acquisition (if applicable) including defining success factors, people needs, specific skills and communications to drive success; and,
  • Coordinating systems support solutions with IT and key stakeholders to drive development and implementation of appropriate solutions in support of Firm and/or Human Capital priorities.

Demonstrates intimate abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:

  • Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);
  • Using agile project management techniques (including sprint planning, backlog management and sprint review);
  • Maintaining knowledge of current and emerging human capital technology trends and experience innovating with new HC technology tools;
  • Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,
  • Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Categories

Posted: 2020-01-19 Expires: 2020-02-19

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ADV TMT Ops Leader - Senior Manager

PwC
New York, NY 10017

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