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Xerox Certified iGen Operator


Elgin, IL
Job Code:
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Job Details

Xerox Certified iGen Operator-927323


Position Summary:  


In a closed-door digital print facility, the Digital Press Specialist brings industry-leading print technology within reach of Staples’ most discerning customers.  Utilizing large scale commercial digital presses, a successful candidate must multi-task to deliver their work on time, meeting and exceeding customer service standards and executing the Production Center Workflow and Quality Assurance Process.  The Digital Press Specialist demonstrates proficiency in coordinating & prioritizing all aspects of the production process with substantial focus on producing a quality printed product rapidly and efficiently. 


Role qualifications pertain to high volume digital presses such as HP Indigo, Xerox iGen, Kodak Nexpress, Océ VarioPrint or similar.


Press Maintenance & Operation:

  • Perform press cleaning, replenishing of consumables, and replacing of filters & bottles and waste containers
  • Monitor High Frequency Service Items (HFSI’s) and perform repairs, adjustments and general maintenance procedures as necessary
  • Use diagnostics to troubleshoot and correct image quality artifacts
  • Contact and interface with press vendor support as necessary
  • Respond appropriately to fault, error, and alert messages
  • Troubleshoot problems that occur during job submission or the printing process
  • Ensure proper paper handling, conditioning and loading
  • Calibrate and linearize the system to maintain optimal color output (for digital color presses)
  • Monitor and report environmental changes that may impact equipment performance (humidity and temperature)

Print Production:

  • Ensure required resources are available in order to complete job (media, fonts, graphics, etc.)
  • Submit, release, and reprint jobs to the press
  • Evaluate output and make adjustments to obtain a desired level of image quality

Document Preparation/Digital File Manipulation:

  • Make the appropriate and productive job setting choices at the workstation and server
  • Make productivity and color workflow recommendations to the press
  • Server file maintenance, and job tracking (press schedules)
  • Point person and internal expert on the prepress stage of the production process for large scale orders
  • Seeks out and recognizes opportunities to increase efficiencies, minimize waste and improve the quality process   
  • Coaches team members on how to increase quality of orders produced in house;  makes recommendations on file preparation requirements
  • Oversees the quality process of all jobs before, during and post production

Printing & Finishing:

  • Follows production workflow to produce high volumes of work, using high end digital printer/copier equipment; Operates of variety of finishing equipment including cutters, drills and bindery
  • Effectively prepare and troubleshoot various files formats and change to PDF print-ready status
  • Run orders on time while maximizing the equipment’s productivity
  • Follow policies & procedures; Ensure a clean and organized facility; Follow safety precautions


  • Works with the PC Lead to ensure adequate supplies are on hand for finishing needs
  • Quality checks finished products
  • Alters production schedule and job order to expedite timely processing of projects in accordance with the customers’ requirements and Staples production center standards


Job Print Solutions
Location US-IL-Elgin
Schedule Full-time
Job Level Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

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