Sign In
 [New User? Sign Up]
Mobile Version

TSSR - Technology Services and Sales Representative

Staples


Location:
Etobicoke, ON
Date:
01/23/2017
Job Code:
461508
Categories:
  • Engineering
  • Hardware
  • Retail / Wholesale
Staples
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details


TSSR - Technology Services and Sales Representative-957885
Description

Position Summary:

The Technology Sales Area and Tech Services Representative is primarily responsible to effectively sell technology services and products.  They will support sales floor activities as technology services volume dictates.  They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems.  They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. 

This position may be eligible to receive additional compensation in the form of a Tech Premium for all hours worked in Tech Services department. 

 

Primary Responsibilities:

  • Maximizes sales opportunities with every customer by using current selling techniques and company programs.
  • Sells technology services and products and supports a selling culture in order to achieve current goals and targets.
  • Arranges service appointments, performs in store computer upgrades, repairs and setups and follows up with customers.
  • Ensures high quality execution of all technology services to minimize rework.
  • Provides training and coaching to associates on technology services as required.
  • Effectively resolves customer concerns and escalates to management when appropriate.
  • •Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable.
  • •Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard.
  • •Capable to follow RUSCOMP procedures effectively.
  • Understands and adheres to all privacy and information management policies and procedures.
  • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures.
  • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist.
  • Checks all sources of communication for information (white boards, bulletin boards, portal, etc).
  • Identifies and communicates suggestions for improvements in all areas of business.
  • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards.
  • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.
  • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. 

 


Job Retail Locations
Location CA-ON-Etobicoke
Schedule Full-time
Job Level Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

Latest Jobs

RN

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

RN-HOMES

Trinity Health
Minot, ND

NURSE PRACTITIONER

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

MED TECHNOLOGIS WILLISTON

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

LPN-HOMES

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

RN II

Trinity Health
Minot, ND

RN II

Trinity Health
Minot, ND

RN

Trinity Health
Minot, ND

NURSE PRACTITIONER

Trinity Health
Minot, ND

About Our Partners

retired

Employers have found us to be a cost effective resource to reach experienced, reliable temporary, part-time and seasonal workers and professionals and managers seeking project assignments.

retail

RetailCareersNow.com. Post great jobs. Find great candidates. Now. Advanced features allow you to manage your job listings, candidate files and company profile data -- and track all associated activity concerning your job search securely. Take advantage of our expertise to connect with the thousands of highly qualified retail professionals who look to RetailCareersNow.com to make their next big move.

rdjobs

Looking for applicants with disabilities, including veterans?  Look no further!  RecruitDisability.org is your number one LINKAGE to this diverse talent pool.  A program of The Sierra Group Foundation, we meet your training, accommodation & compliance needs for ADA and OFCCP.

deadline

Influential industry leaders and key decision-makers across many fields track Deadline many times a day and its postings regularly receive more reader comments than all of the  entertainment industry news sites combined.

ablegrads

Our MISSION is to help reduce the already high unemployment rate among college grads with disabilities by uniting you with proactive employers. We will assist competitive career oriented college grads with disabilities in their search for employment in the entry level positions..

varmedia

Recognized and respected throughout the world of show business, Variety is the premier source of entertainment news. Since 1905, the most influential leaders in the industry have turned to Variety for timely, credible and straightforward news and analysis — information vital to their professions.

Career Resources

CareerCast Niche Networks

Thousands of jobs from a variety of niches.

The Best Jobs and How to Get Them

The cutting-edge book that finds you the best jobs & highest incomes.

Professional Resume Writing Services
Knock 'Em Dead

Improve your resume today!

Free Career Resources & Advice

Directories of associations, employers, articles & more.