11 hours

Research Assistant

  • Job Code
Informa Careers


Research Assistant

Tracking Code
Job Description


Mapa Research, part of the FTSE 100 Informa Group, have an exciting opportunity for  Research Assistant based in our London offices. Mapa Research tracks innovations and developments in digital banking, to show our clients across the financial services industry exactly what competitors are doing – and what consumers are experiencing. We are a fast-growing company with big plans, but we need bright, motivated people to help us get there. If you want the chance to really make an impact in a fast-moving and exciting business, we’d love to hear from you.


The Role:


This role is focused on supporting the research team in the production and delivery of its outputs. You’ll take the lead on building and maintaining our library of digital banking screenshots to support our core intelligence products, as well as working with our research analysts to capture, track and annotate digital banking user journeys. Your flexible approach to working will mean you’re able to turn your hand to offering administrative support as required across all Mapa departments. A keen eye for detail, top-notch organization skills, and a can-do attitude are must haves for this role.


Quarterly Dashboards:

  • Responsible for building and maintaining a ‘screenshot library’ covering all relevant features and functionality for all banks in each Mapa Dashboard. This will include agreeing a naming convention with the Director of Research and implementing this, and auditing and organising existing screenshots. Refreshing the library based on changes captured by analysts each quarter, and recollecting the entire library on an annual basis.
  • Supporting analysts with collating and annotating screenshots of changes to functionality within dashboard quarterly update reports.
  • Quality checking the format of dashboard excel matrices to ensure they are in line with style guidelines.
  • Researching news alerts to subscribed dashboard clients. Maintaining the ‘Alerts’ Google Doc.


Consultancy projects:

  • Supporting the delivery of consultancy projects by senior members of the team, for example by putting screenshots of application journeys into slides, formatting them and annotating the journey.


Collective Responsibility:

  • Be an ambassador for Mapa Research, embodying our Vision, to be recognised as the leading supplier of experience analytics, our Values and brand essence.
  • Supporting your colleagues and clients; promoting and fostering cohesion and cooperation. 



Rated as one of the top 5 large companies to work for in the UK, we offer world class career development, competitive salaries, as well as an award winning benefits package.


To apply for this opportunity, please send your resume, a cover letter and salary expectations.


About Informa


Informa’s Business Intelligence (BI) division provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment.


BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities.

Job Location
London, London, City of, United Kingdom
Company Location
UK London Old Bailey (24)
Position Type



  • Financial Services

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